PMP Training: Resume Session 7

In this session, we went through 3 key areas of the project: 

Scope

Meeting Project Scope is extremely important by delivering the right and expected deliverables to the stakeholders and ensure that acceptance criteria were met. 

To do so, the team must control the scope throughout the project before the validation of the deliverables by the customer. 

Acceptance criteria is the set of conditions that must be met for deliverables to be accepted. It can be either explicit or implicit and it can be elicited from stakeholders, organizational policies and standards, contracts, regulatory bodies, etc.

One of the key techniques to ensure high acceptance rate of the deliverables is to engage the key stakeholders throughout the project phases. Deliverables must be both fit for use and fit for purpose. 

If the murder board concludes that a project phase did not achieve the intended purposes or objectives then they can request termination of the project. 

Quality

Delivering the expected quality is a mindset before being a process to follow. Whether the deliverables will be conformant or not, both situation come at a cost.

Therefore, quality assurance and quality control are both important during the project life cycle and part of the quality management plan. 

Whenever there is a quality issue, an investigation of the root cause is necessary and different tools can be used such as fishbone diagram, 5 why’s, etc.

Quality come come either from standards or from regulations, and in this chapter we also saw the technical debt, PDCA technique, etc.

Procurement

In this chapter we went through the procurement management plan, bidder conference, screening and selection criteria, conflict of interest, and key procurement documents such as:

• Letter of Intent
• Purchase Order (PO)
• Memorandum Of Understanding (MOU)
• Memorandum of Agreement (MOA)
• Service Level Agreement (SLA)
• Basic Ordering Agreement (BOA)
• Contract

Inspection is important in procurement because it helps to find out any discrepancies in delivery or quality. 

After that, we saw the contract types, when to use each one of them and where the risk lies:

Finally, we went through dispute resolution techniques such as direct, indirect (ADR) and litigation.

During the session we had several quizzes and wrapped it up with a Q&A session.